Privacy Policy

By using our website, you hereby consent to our Privacy Policy and agree to its terms. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Velotix IT Solutions. This policy is not applicable to any information collected offline or via channels other than this website.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you (directly or via partners) for customer service, updates, and marketing
• Send you emails
• Find and prevent fraud

Velotix IT Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected includes IP addresses, browser type, ISP, date/time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose is for analysing trends, administering the site, and tracking users' movement.

Like any other website, Velotix IT Solutions uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see.

Note that Velotix IT Solutions has no access to or control over these cookies that are used by third-party advertisers. Our Privacy Policy does not apply to other advertisers or websites; we advise you to consult their respective Privacy Policies for detailed information and opt-out instructions.

Under the CCPA, California consumers have the right to:

• Request disclosure of the categories and specific pieces of personal data collected.
• Request that a business delete any personal data about the consumer.
• Request that a business that sells personal data, not sell the consumer’s data.

If you make a request, we have one month to respond to you. Please contact us to exercise these rights.

Every user is entitled to the following rights:

• The right to access – Request copies of your personal data.
• The right to rectification – Request correction of inaccurate or incomplete information.
• The right to erasure – Request deletion of data under certain conditions.
• The right to restrict processing – Request restricted processing of personal data.
• The right to object to processing – Object to our processing of your data.
• The right to data portability – Request transfer of data to another organization.

If you make a request, we have one month to respond to you.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Velotix IT Solutions does not knowingly collect any Personal Identifiable Information from children under 13. If you believe your child provided this information, contact us immediately at support@velotixitsolutions.in and we will promptly remove it.